Privacy Policy
Effective Date: January 2025
At The Luxe Dose ("we," "us," or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.theluxedose.com ("Website") or interact with us in person, by phone, or electronically.
By using our Website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
a. Information You Provide Voluntarily:
- Name, email address, phone number
- Date of birth and mailing address
- Medical history or treatment-related information you share with us
- Payment information for services rendered
- Communications with our staff or team
b. Automatically Collected Information:
- IP address and browser type
- Device information and access time
- Pages visited and referring website
c. Cookies and Tracking Technologies:
We may use cookies or similar technologies to enhance your browsing experience and understand how our website is used.
2. How We Use Your Information
We may use your personal information to:
- Schedule and manage appointments
- Provide medical spa services and follow-up care
- Communicate with you via email, phone, or SMS
- Improve our Website, services, and user experience
- Send promotional offers or updates (with your consent)
- Process payments and maintain billing records
- Comply with legal and regulatory obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share it in the following circumstances:
- With service providers who help us operate our business (e.g., scheduling, payment processors, email platforms)
- With regulatory or legal authorities if required by law or to protect our rights
- With your explicit consent, for example, when referring you to another provider
4. Your Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails by using the "unsubscribe" link
- Disable cookies through your browser settings
Please note that declining to provide certain information may affect your ability to receive services.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure.
6. HIPAA Compliance
Any personal health information (PHI) shared with us is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain administrative, technical, and physical safeguards to protect your PHI.
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our Website or services constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
The Luxe Dose
415 Concord Ave
Belmont, MA 02478
Email: B@theluxedose.com
Phone: (617) 484-2495
www.theluxedose.com